Support and self-service help

Start with the verified documentation and checks below. WagerUp does not currently publish a private support email or private support form on this website.

Start with the right guide

For Pilot setup, wallet funding, manual trading, copy trading and portfolio tools, use the Pilot documentation. For product, fee and account questions, check the FAQ and its terms section.

Diagnose a problem

Confirm the page URL and selected filters, then reload once. Check whether the page labels its data unavailable, cached or delayed. For wallet lookups, verify the complete public address and the intended network. A missing result and a failed data request are different conditions.

Share safely

A useful report can include the page URL, the action attempted, the visible error message and browser/device type. Never share a seed phrase, private key, password, session cookie, one-time challenge, API key or wallet signature. Public wallet addresses are public identifiers, but they can reveal activity.

Public channels are not private support

The WagerUp Sports Center Telegram destination is a public community/channel destination, not a private support desk. The Pilot bot is a product workflow, not a confidential support inbox. Do not post sensitive account or wallet information in either place.